TERMS & CONDITIONS

GENERAL

  1. PRACTICE: The Sanctuary Teaching Team are certified teachers that may suggest things to promote physical, emotional, mental and spiritual well-being. We are not licensed to recommend anything to treat, heal, cure, or otherwise diagnose. All decisions pertaining to health & lifestyle are made at the sole discretion of the student. Professional medical consultation is strongly encouraged before engaging in any physical activity.
  2. CLASS SCHEDULE/TIME: Every effort is made to hold class on time. We remain open 7 days a week. We will close due to inclement weather, studio maintenance and provide abbreviated schedules on holidays. Class schedule and teachers are subject to change. Please check the online schedule for the most up-to-date schedule.
  3. REFUND POLICY:  Unless otherwise stated, all sales of all services and products are final. Please refer below to specifics on our Workshop refund policy. There are no refunds or transfers on any purchases barring health emergencies at the sole discretion of Sanctuary: Center for Yoga & Healing. In any instance a refund is granted, a 10% transaction processing fee will be charged.
  4. PERSONAL PROPERTY: Center for Yoga & Healing is not responsible for the safekeeping of your personal belongings.
  5. ATTENDANCE & SAFETY: Sanctuary: Center for Yoga & Healing reserves the right to refuse entry for any reason.
  6. AGE RESTRICTIONS: All clients attending classes must be 18 yrs old and able to understand and accept the risk of physically challenging exercise. Clients 15 – 17 may attend class with a parents authorization on file prior to the start of their first class. All students in the class must be at least 12 yrs old to attend adult classes.
  7. PRICES: We’re committed to offering fair accessible pricing to all students. Once you become a Sanctuary member your active membership structure & fees will be grandfathered in without future change – except in the event of cancellation for any length of time. However, all other fees are subject to change without notice.
  8. LIABILITY: In attending classes at Sanctuary: Center for Yoga & Healing, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Sanctuary: Center for Yoga & Healing or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.  All students are required to sign our Liability Waiver before practice.
  9. Terms, Conditions, and Fees are subject to change without prior notification.
  10. It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.
  11. Unpaid class, workshop or membership payments will be back-charged.
  12. Any credits awarded to your account via promotion, refund or otherwise are non-transferrable.  Unless otherwise stated all credits are valid 6 months from their acquisition date.

Classes & Workshops:

  1. All purchases are non-refundable and non-transferable. Passes and memberships may not be shared.
  2. Class Packs: All class packages have an expiration (please refer to your sales receipt for specific date). Class packages are offered at 10% – 25% off the regular priced class and cannot be extended for any reason.
  3. Unlimited Packages are consecutive days and are in effect on the date of purchase. These packages cannot be paused or frozen once activated.
  4. Sanctuary Memberships are automatically renewed and may be canceled after the initial term with written notice.  Memberships require a credit card on file to be billed each month. Cancellation in writing is required 30 days in advance of next billing to ensure you no further billing. Please read below for full membership terms & conditions.
  5. Workshop Policy: Workshops are nonrefundable and for use on date/time and event purchased only. If you are unable to attend your event, you may give your spot to a friend with 48 hr written notice. Alternatively, if 48 hour notice is given, an account credit may be granted at the sole discretion of Sanctuary: Center for Yoga & Healing. Notice must be given in writing to sylvanstreetsanctuary@gmail.com
  6. Workshops can be fully refunded if canceled 24 hours after purchase. After this time, you will be fully charged for the workshop.
  7. Unpaid class, workshop or membership payments will be back-charged.

NEW STUDENT SOUL CULTURE SPECIAL ($49 1 mo./unlimited classes)

  1. Valid for new students only BEFORE OR ON THE DATE OF THEIR FIRST VISIT. One purchase per student.
  2. One month is defined as 1 full calendar month from the first registered class date (inclusive). For example, a New Client Soul Culture Special purchased on 1/3 would expire on 2/2.
  3. New students are defined as individuals who have never previously attend classes, workshops, or events at Sanctuary: Center for Yoga & Healing.
  4. Valid for all regularly scheduled yoga classes. Does not apply to specialty (holiday, kids, etc.) classes, workshops or other events.
  5. All promotions are non-transferable and non-returnable.

SPECIAL DISCOUNTS

  1. Valid for active, full-time students, teachers, military, veterans, and first responders.
  2. Applicable towards all services (classes, class packages, workshops, privates).  Do not apply towards memberships or merchandise.
  3. Discount may not be applied towards any already discounted promotion, product or service.
  4. Purchaser must present a valid educational or military I.D. or proof of veteran status in studio for purchase. Expiration date on I.D. will be noted at time of sale.

MEMBERSHIPS

  1. Membership Restrictions: Class cards and memberships apply to regularly scheduled group classes. Workshops, specialty classes, private sessions and community classes are an additional fee.
  2. Memberships may not be shared.
  3. All membership discounts for workshops & privates are automatically applied to all online purchases.  YTT & yoga apparel discounts must be redeemed in person.
  4. All Sanctuary Memberships are contracts varying from 3 – 12 months in length. Affordability is ensured through long-term commitment. Any release from contract is granted at the sole discretion of Sanctuary: Center for Yoga & Healing. All requests for cancellation must be made in writing to sylvanstreetsanctuary@gmail.com  30 days written notice required. If your billing date is less than 30 days from your notice date, you will be charged for one final month.  All membership perks (discounts) will be nullified after a request is processed.
  5. In addition, members who redeem the 5% discount off YTT and request to cancel membership must also remunerate the 5% discount off YTT to Sanctuary: Center for Yoga & Healing.
  6. If your monthly auto-payment fails for any reason, then your membership may be cancelled and you may be assessed a fee.
  7. Members will be back-charged for any and all missing or unpaid membership payments.
  8. Members may pause a membership once in a calendar year for up to two months. All requests must be made in writing to sylvanstreetsanctuary@gmail.com  Your next monthly auto-payment will shift forward in time by a commensurate number of calendar days.
  9. Sanctuary Memberships are automatically renewed at the end of the contract and may be canceled after the initial term with written notice.  Memberships require a credit card on file to be auto-billed each month. Cancellation in writing is required 15 days in advance of the start of the next contract to ensure you no further billing.

PRIVATE APPOINTMENTS (Yoga, Healing & Coaching)

  1. All appointments may be booked in person or online. While our general policy of non-refundability and non-transferability applies, we understand the value of private work and will do our best to accommodate scheduling conflicts and will reschedule if possible.  If scheduling conflicts become habitual we do reserve the right to deny rescheduling or charge a processing fee at our discretion.
  2. No-shows or cancellations with less than 24 hour notice will not be eligible for refund.

GIFT CARDS

  1. Gift cards can be redeemed for classes, workshops, programs, and/or boutique purchases.
  2. Gift cards can be purchased and sent electronically through our online store or in-studio.
  3. All gift cards are electronic. Sanctuary: Center for Yoga & Healing does not provide physical gift cards.
  4. Gift cards are non refundable and not redeemable for cash.

REFERRAL PROGRAM

  1. For ALL members (Weekend Yogi, CoreTribe, VIP): anyone that you refer that becomes a VIP Member, you get a $40 credit on your account to use towards any workshop, private session.  Credits are valid for 6 months from their date of acquisition.